Contact Us

Frequently Asked Question

• How long does it take to receive my order?

Once your order is placed, our team carefully prepares and packages it with love.

• • Non-customized items: Please allow 1–3 business days for processing.

  • Customized items: Please allow 5–7 business days for creation and processing.

After dispatch, your order should arrive within 5-8 business days (US, UK), 8-12 business days (rest of world) with standard shipping.
You’ll receive a shipping confirmation email with a tracking number as soon as your package is on its way.

• What is your return and exchange policy?

We want you to love your purchase! That’s why we offer a 30-day money-back guarantee.
If you experience any issues with your order, please contact us at support@lovewhisper.shop. Our friendly support team will guide you through the return and refund process.

Note: Please do not return parcels to the shipping address — it cannot process returns. Our team will provide the correct return instructions once you reach out to support@lovewhisper.shop

• How do I track my order?

Once your order has been packed and shipped, you’ll receive an email with your tracking number. Simply click the link in the email to follow your package’s journey in real time.

• How can I contact customer support?

For any questions or assistance, please email us at support@lovewhisper.shop. Our team is always happy to help.

• Do you ship internationally?

Yes! We ship worldwide.