Payment Policy
At Lovewhisper, we offer our customers secure, transparent and reliable payment options.
Accepted payment methods
At Bockshopper you can pay using the following secure payment methods:
Visa, Mastercard, American Express, Apple Pay, PayPal, Shop Pay, Maestro, Klarna, giropay, iDEAL (for customers in Australia)
Secure payment processing
Your online security is our top priority.
All transactions on our website are protected by SSL (Secure Socket Layer) encryption, ensuring your payment information remains completely confidential.
We do not store complete payment card or account information in our systems. All payments are processed through certified payment service providers that comply with the PCI DSS (Payment Card Industry Data Security Standard).
Order confirmation
After completing your payment, you will receive an order confirmation via email with all order and payment details. If you do not receive a confirmation within a few minutes, please check your spam folder or contact us at support@lovewhisper.shop.
currency
All prices and payments are made in USD, the currency specified on the website, including applicable statutory taxes.
Failed or rejected payments
If a payment fails or is declined, the order will not be completed. In this case, please use an alternative payment method or contact your payment provider.
Refunds
Refunds are processed according to our return and refund policy and will only be issued via the original payment method.
Processing times may vary depending on the payment provider.
Our contact details:
Company Name: Lovewhisper Jewelry
Address: 43 coolinda st, Sunnybank, Queensland, 4109, Australia
Email: support@lovewhisper.shop
Phone: +61 406 281 130
Customer Service Hours: 9am - 5pm AEDT